Terms & Conditions

Domestic Shipping Policy:

Free ground shipping on orders over $150, shipped within the US.  Orders received before 2:00 PM MST will be shipped on the same day.  All orders are shipped via FedEx or USPS.  We will ship to Alaska and Hawaii for an additional fee. FedEx does not deliver to APO, FPO or PO box addresses. You are welcome to use your FedEx or UPS account.  Just place account # in appropriate box during checkout. The shipping charge will be adjusted out after the order is placed.

International Shipping Policy:

All orders are shipped via USPS First Class or Priority Mail. Orders received before 2:00 PM MST will be shipped on the same day. Order recipient is responsible for all duties and taxes.  We do not prepay duties or taxes.

Cancellation Policy:

If you wish to cancel your order please contact us as soon as possible. We try to ship all orders the same day they are placed. FedEx picks up at 3:00 MST. We can cancel the order if the package has not been picked up.

Refund and Return Policy:

Please contact us as soon as possible if you are unsatisfied in anyway. We will do what we can to work out a solution. We are unable accept return of items that are to be refrigerated or frozen. We will issue a full refund on any product that has a defect in material or workmanship within 30 days of purchase.

Sales Tax:

Syringa Lab Supplies is required to collect Idaho and California state sales tax. If you are tax exempt, we must have a valid tax exemption certificate on file. Please email your certificate to info@SyringaLS.com.

Minimum Order:

Syringa Lab Supplies appreciates all orders.  We do not require a minimum order amount.

Terms of Products Use:

Syringa Lab Supplies products are intended for laboratory research use only. Our products are not intended for diagnostic, therapeutic, or human consumption of any kind. Syringa Lab Supplies will not be held liable for any misuse of our products

You must be a minimum of 18 years of age to place an order. All customers are assumed to be legal or licensed researchers. In purchasing these products, the customer acknowledges that there are hazards associated with their use. 

We accept the following forms of payment:

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If you wish to use a credit card please place the order via our website.  You can also call (208) 559-6769 to place an order 9a-5p Mon. - Fri. MST.

Purchase Orders:
 
Government and Universities:  
 
Universities and government entities can send purchase orders to orders@SyringaLS.com.  If you are tax exempt, we must have a valid tax exemption certificate on file. Please email your certificate to info@SyringaLS.com.  
 
adobe-pdf-file-icon-24x24.pngClick here to download W-9.
 

Private Companies: 

If you are a private company interested in opening an account, please fill out and return our application. We will then set you up in our system. Purchase orders can be sent to orders@SyringaLS.com. If you are tax exempt, we must have a valid tax exemption certificate on file. Please email your certificate to info@SyringaLS.com.
 
adobe-pdf-file-icon-24x24.pngClick here to download app. 

adobe-pdf-file-icon-24x24.pngClick here to download W-9. 

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